Terms of Service

Welcome to Dose Deck. These Terms of Service ("Terms") govern your use of the Dose Deck website, mobile experience, Telegram bot, and related services (collectively, the "Service") operated by Elite Integration LLC ("we", "us", "our"). By creating an account or otherwise using the Service you agree to be bound by these Terms.

1. The Service

Dose Deck is a self-service organisation, tracking, and reminder tool for people managing peptide and wellness protocols. It is not a healthcare provider, does not provide medical advice, and does not replace consultation with a licensed clinician. See the Medical Disclaimer for the full statement.

2. Accounts and eligibility

• You must be at least 18 years old to create an account.
• You agree to provide accurate information and keep it current.
• You are responsible for safeguarding your login credentials and any activity that occurs under your account.
• One person per account. Coaching practices may invite client accounts under their plan.

3. Subscriptions and billing

Paid tiers (VIP, Coach, Practice) are billed monthly in advance through Stripe. By subscribing you authorise us to charge your payment method on a recurring basis until you cancel.

• You may cancel at any time; access continues through the end of the current billing period.
• Founder-tier pricing, where offered, is locked for the life of an uninterrupted subscription.
• Refunds are not provided for partial periods except where required by law.
• Failed payments after a grace period may result in your plan reverting to the Standard tier.

4. Acceptable use

You agree not to:

• Use the Service for any unlawful purpose or in violation of applicable health, drug, or import regulations.
• Misrepresent your relationship to clients or providers.
• Upload content that is not yours to share, including bloodwork or records of another person without their consent.
• Attempt to reverse engineer, scrape, or interfere with the Service.
• Use the AI features to generate prescribing advice for third parties.

5. Coach and client relationships

Coaches using Dose Deck are solely responsible for the lawfulness of their coaching arrangements and any guidance they provide. Dose Deck supplies the tool; it does not establish a clinical relationship between you and any client or between you and us.

6. Your content

You retain ownership of any data you upload (protocols, bloodwork, notes, files). You grant us a limited licence to host, display, and process it solely to operate the Service for you. You may export or delete your data at any time from Settings, subject to retention obligations described in the Privacy Policy.

7. AI features

Dose Deck includes AI-generated responses (the "Dr. Feelgood" assistant and similar). AI output is informational only, can be wrong, and must not be relied upon as medical advice. We use a third-party model provider (Anthropic) and route only the context required to answer your question.

8. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW, DOSE DECK AND ITS AFFILIATES ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, OR HEALTH OUTCOMES ARISING OUT OF YOUR USE OF THE SERVICE. OUR AGGREGATE LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US IN THE PRIOR 12 MONTHS OR (B) USD $100.

9. Disclaimer of warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR THAT ANY SCHEDULE / DOSE / RECONSTITUTION OUTPUT IS APPROPRIATE FOR YOUR INDIVIDUAL CIRCUMSTANCES.

10. Termination

You may delete your account at any time. We may suspend or terminate accounts that violate these Terms, threaten the Service, or remain unpaid past the grace period. Provisions that by their nature should survive termination (liability caps, indemnities, governing law) will survive.

11. Governing law and disputes

These Terms are governed by the laws of the State of Colorado, USA, without regard to its conflict of laws principles. Any dispute will be resolved exclusively in the state or federal courts located in Colorado, except where small-claims jurisdiction is available.

12. Changes to these Terms

We may update these Terms from time to time. Material changes will be announced via email or in-app notice at least 14 days before they take effect. Continued use of the Service after the effective date constitutes acceptance.

13. Contact

Questions about these Terms can be sent to [email protected].